60 Day Guarantee

Try it. If your dog isn’t steadier, you don’t pay.

We know you’re not buying a harness — you’re buying your dog’s confidence back on the stairs. If that doesn’t happen, we don’t want your money.

How it works:

1. Use it for up to 60 days from the day it arrives.

2. If you’re not happy for any reason, email us at [your email] with your order number and a sentence about what didn’t work.

3. We refund you in full — usually within 2 business days.

You won’t need to ship anything back. No return labels, no post office, no packing tape. Keep the item, pass it to a friend, or donate it to a shelter. We’d rather you spend that time with your dog.

A few honest details:

• Refunds go back to your original payment method and typically appear within 5–10 business days, depending on your bank.

• One guarantee claim per household, so we can keep offering this to everyone.

• Wrong size? Don’t refund — just email us and we’ll send the right size free. That’s usually the fix.

• Damaged or wrong item on arrival? Send a photo and we’ll replace it right away, no 60-day wait needed.

Why we can do this: we’d rather lose a sale than have a senior dog struggling on a slippery floor because their owner was worried about a return policy.

Questions? Email [your email] — a real person answers.